Conflict of interest
Frequently Asked Questions
Wikipedia defines conflict of interest as “a situation in which a person or organisation is involved in multiple interests, financial or otherwise, and serving one interest could involve working against another.”
In the context of a relationship between a financial services provider (or a representative) and its client, it amounts to a violation of a provider’s or representative’s duty to at all times render financial services honestly, fairly and in the interest of its clients.
In the following document, we answer some of the more frequently asked questions surrounding this topic in more detail: FAQ - Conflict of interest